The customer experience in UAE is one of the best
Souce: thinkwithgoogle
Read this excellent study about the retail customer experience in MENA.
Consumers today expect their online and offline shopping experiences to seamlessly connect. As a result, retailers are facing a new reality where traditional silos are being replaced with omni-channel models. In a brand-new benchmarking initiative, we scrutinized the cross-channel customer experience of businesses in UAE and KSA to reveal how the region’s retailers measure up.