The customer experience in UAE is one of the best
Read this excellent study about the retail customer experience in MENA.
Consumers today expect their online and offline shopping experiences to seamlessly connect. As a result, retailers are facing a new reality where traditional silos are being replaced with omni-channel models. In a brand-new benchmarking initiative, we scrutinized the cross-channel customer experience of businesses in UAE and KSA to reveal how the region’s retailers measure up.